How Much Does Downtime Cost Your Business?

In less than 2 minutes, this calculator will show you your estimated annual IT exposure.

Most organizations underestimate the financial impact of Bad IT, slow systems, security gaps, and compliance risk.

You’re Already Paying for IT. The Question Is… Are You Getting Value?

Common Symptoms of Bad IT Services

Employees waiting on slow systems

Cyber insurance requirements getting stricter

Compliance pressure increasing

IT fires interrupting production or billable hours

The real cost isn’t your IT bill. It’s the hidden operational drag behind it.

1Your Business

2Hidden Costs

3Get Report

4Your Numbers

You're already paying for IT. The question is what you're getting for it.

Your real IT spend isn't just the invoice — it's the bill plus everything downtime quietly takes. This takes about 2 minutes, and most businesses find their true spend is 3–4× what they thought.

01What's your industry?

We use industry-specific benchmarks because downtime hits a manufacturer differently than it hits a law firm.

02How many employees rely on IT?

75people

Count anyone who can't do their job when systems are down.

03Approximate annual revenue?

A rough number is fine. We divide it by 2,080 working hours to figure out what every downtime hour costs you in lost revenue.

04Average employee compensation?

$/hr

Include wages plus benefits — that's usually about 1.3× base pay. We pre-fill the industry average from BLS data when you pick an industry above.

Now for the part of your IT bill nobody invoices you for.

These answers reveal what downtime quietly adds to your spend. Defaults reflect ITIC benchmarks for your industry.

05IT dependency level

06Estimated downtime events per year

Count everything that stops work: server crashes, internet outages, ransomware, failed software updates, even power events.

07Average downtime duration per event

Hours

Minutes

From "something's broken" to "we're back to normal." Be honest — most people underestimate this.

SMBs average 3.5 hours per incident · Source: ITIC Hourly Cost of Downtime Survey

08Current IT support model

Most SMBs using break/fix spend more on IT emergencies than they would on a managed-IT contract.

09Compliance frameworks (optional)

A reportable downtime event under these regimes carries fines and notification costs on top of lost revenue.

Regulated downtime is more expensive.

We'll add a compliance impact factor to your estimate to account for breach notification, audit exposure, and potential fines.

Crunching your numbers…

Cross-referencing ITIC and IBM Cost of a Data Breach benchmarks

$ 00000 · ANALYZING

If nothing changes, you'll overspend by

over the next 3 years

Your real IT spend — what you pay plus what downtime quietly takes — is significantly higher than it should be. The full picture is ready.

Your real spend vs. invoice

4.7×

Wasted per employee / year

$2,340

Spend Health Score

D · 48/100

% of your spend that's hidden

81%

✓ Your current spend vs. should-be spend, side by side
✓ Your Spend Health Score, benchmarked against companies your size
✓ 12-month projection of recoverable overspend
✓ Unsubscribe anytime · we never sell your data

Your IT spend comparison is ready.

Where should we send it?

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No sales pitch. We'll walk through your numbers — whether you work with us or not. Takes 15 minutes.

Step 3 of 4

Your Real Annual IT Spend vs. What It Should Be

What you actually spend

What you should be spending

Right-sized proactive managed IT

You overspend by $0 every year

0×Your real spend is this multiple of your IT invoice

$0Wasted per employee, per year

$0Disappears every business day

$0Gone in 3 years if nothing changes

Spend Health Score

How you compare

Source: ITIC · IBM Cost of a Data Breach

Where the gap comes from

80% fewer events · 85% faster resolution (ITIC)

Your 12-month spend trajectory

Cumulative IT spend over the next year

Your current spend What you should be spending

Recoverable overspend over 12 months: $0

Want to know exactly where your IT budget is leaking?

This calculator uses industry benchmarks. A real review looks at your actual invoices, your systems, and your specific risk profile — then shows you line by line where your spend is going and what it should look like. Whether you work with us or not.

Here's what you get — for free:

✓ Your custom Spend Breakdown (visible + hidden costs)
✓ Your Spend Health Score, benchmarked against companies your size
✓ Your 3-Year Overspend Recovery Projection
✓ A 15-minute call with a certified IT strategist
✓ Zero pressure, zero pitch

Takes 15 minutes · No obligation · Your call is answered by a real person, not a call center

"Transparent and Responsive IT Partnership."
— Nick, LaBarr & LaBarr

Since 1996· 1-Hour Response· Flat-Rate Pricing· Qualified like a large company, warm and inviting like a mom-and-pop shop

Are You Ready For Better IT Support?

Then call us at 855-700-9107 to schedule a 10-minute Discovery Call.

Unmatched Stability, Support, and Communication

As a long-time Executive Assistant & IT Support at the Office of President/CEO, I am pleased to say that my experience with Micro Solutions has been nothing but positive since 2010. The team’s expert assistance has provided us with stability, confidence, and a network free from interruptions. I also appreciate Micro Solutions’ support for on-site “champions” and 24/7 assistance, setting them apart from other IT firms I’ve worked with in the past. For those considering Micro Solutions, I highly recommend giving them a try. The team’s commitment to communication and approachability, no matter the nature of the question or request is priceless. If you’re looking for unmatched stability, support, and communication, Micro Solutions is the choice for you.

Jackie Hickock Martha Lloyd Community Services

Proactive and Accessible Approach

After the headache of dealing with unreliable and absent-minded IT support, I highly recommend Micro Solutions. Their proactive and accessible approach to IT support has been a game-changer for my company. With their knowledgeable techs and collaborative problem-solving, we can finally focus on our business instead of constantly dealing with technical issues. If you’re tired of subpar service and worrying about the security of your network, it’s time to make the switch to Micro Solutions. Their friendly and accountable team will give you the peace of mind you deserve. Don’t wait any longer to get rid of the IT headache.

Lori Gridley Corning Building Company