Support & Consulting
Our Technology Support Options:
Micro Solutions TotalCare provides an end to end IT Department for our clients who might not have the need or budget for a full-time business analyst (vCIO), engineer, Level I & II Analyst, helpdesk and all the tools that are required to properly manage and secure today’s technology infrastructure.
The core of TotalCare is a belief that if strict technology standards are adhered too, reactive noise goes down and more time is available for planning, budgeting and overall strategy for the future.
By utilizing the same team members across many clients, we are able to share the services that make up the TotalCare package.
Micro Solutions FlexForce provides our client with a specific Level I/II or III Analyst scheduled onsite for the duties required to properly maintain the client’s technology environment.
This service works well for a client who has an established technology plan and simply needs a good technical resource to deliver on that plan.
Onsite scheduled visits for the purpose of firewall firmware, server maintenance, switch maintenance, anti-virus review and other assistance for items that have been built up for the purpose of this visit. Includes servers, workstations, printers, etc..