Blog New Flexible Windows Feature Updates for IT Admins June 6, 2024 by Vertical Axion In a move welcomed by IT administrators, a recent update to the Windows Update for Business deployment service offers greater flexibility in managing feature updates for Windows 11. Previously, feature updates were mandatory, downloaded and installed automatically after a short deferral period. The new policy allows IT admins to designate feature updates as optional. This […] Read more » Business & Finance Microsoft New Technology Productivity Recent News Technology Technology News Windows
Blog Can Chatbots Improve Customer Service for Your Business? June 5, 2024 by Vertical Axion AI-driven chatbots are changing the way businesses interact with their customers. They can help companies better connect with customers, streamline customer service, and reduce cost. Let’s take a closer look at how chatbots can transform your customer service strategy. Provide Customer Service 24 Hours a Day, 7 Days a Week Chatbots can provide customer […] Read more » Business Advice Customer Engagement New Technology Productivity Technology Technology Tips
Blog The Benefits of Customer Testimonials June 4, 2024 by Vertical Axion Harnessing the Power of Customer Testimonials to Elevate Your Business Take off your business owner hat for a second and think back to when you were on the fence about a company as a customer. How did you approach the uncertainty in your buying journey? If you’re like most customers, you scrolled to scour the […] Read more » Business Advice Marketing Technology
Blog New Phishing Threats: Vishing and Quishing Explained June 3, 2024 by Vertical Axion Any business owner in the modern world already knows about phishing. It has been around for decades, as criminal “conman” practices use fraudulent emails or other written items to fool readers. People believe the document derives from a legitimate source, perhaps due to a copied letterhead or a realistic email address, so they follow the […] Read more » Phishing Recent News Security Technology Technology News
Blog The Importance of Keeping Your Browser Updated June 1, 2024 by Vertical Axion Is your browser updated? What about your company’s preferred browser? If not, your business, employees, and customers might be facing security vulnerabilities on its various operating systems. A Recent Example of Google Chrome V8’s Cybersecurity Vulnerability Affecting All Types of Businesses One recent zero-day security vulnerability serves as a great example of why your business […] Read more » Browsers Chrome Google Microsoft Edge Mozilla Firefox Recent News Security Technology Technology News