MANAGED CYBERSECURITY SERVICES
Protect Your Business Without Managing Cybersecurity Yourself
You may already have security tools in place. The bigger question is whether someone is actually managing all of them.
Micro Solutions manages cybersecurity through TotalCare and Remote IT, helping protect your users, devices, access, backups, and systems while giving security issues a clear path to action.
SECURITY NEEDS OWNERSHIP
Security Tools Are Not Enough Without Someone Managing Them
Antivirus, firewalls, MFA, backups, and other security tools all have a job to do. But tools alone do not decide who reviews an alert, checks a failed backup, removes old access, updates a device, or responds when something looks wrong.
That is where gaps can appear.
Micro Solutions manages cybersecurity alongside everyday IT, so your security does not depend on disconnected tools, vendors, and employees each handling one piece of the problem.
Monitor
Keep watch over applicable systems, activity, and alerts.
Maintain
Keep protections connected to changing users, devices, access, and technology.
Respond
Give security issues a defined path for review, action, and escalation.
Coordinate
Manage cybersecurity and everyday IT as connected responsibilities.
WHAT WE HELP MANAGE
The Security Layers Working Around Your Business
The right cybersecurity setup depends on your environment, risks, and IT support model. Micro Solutions can manage protection across six key areas.
Threat Detection and Response
Monitor for suspicious activity and give applicable alerts a path for review, remediation, or technician escalation.
Identity and Access
Help protect accounts and control who can access important business systems through tools such as multifactor authentication and access management.
Email and Microsoft 365
Add protection around email and Microsoft 365, with additional monitoring and cloud backup available when needed.
Network and Web Security
Monitor the network and help protect internet activity through firewall management, DNS-layer security, and secure web controls.
Backup and Recovery
Monitor covered backups, review failures, and support recovery testing based on the backup and disaster recovery services in place.
Vulnerability and Employee Security
Identify weaknesses through scanning and vulnerability management, with optional employee training and phishing simulations to strengthen the human side of security.
HOW IT WORKS
Put Cybersecurity Under Ongoing Management
You should not have to figure out which security products to buy or who is supposed to manage them. The process starts by understanding what you already have and what needs attention.
1
Identify What Needs Attention
We look at how cybersecurity is currently being handled, the protections already in place, and areas that may deserve closer attention.
2
Put the Right Protections in Place
Cybersecurity tools and services are delivered through TotalCare or Remote IT based on your environment and how much ongoing IT responsibility you want Micro Solutions to manage.
3
Monitor, Maintain, and Respond
Applicable tools continue monitoring the environment. When an issue requires attention, alerts enter the support process for review, remediation, or technician escalation.
TotalCare
For businesses that want Micro Solutions to take broader responsibility for their IT environment, with cybersecurity managed alongside support, systems, backups, Microsoft 365, and ongoing technology management.
Remote IT
For businesses that need structured remote support and selected cybersecurity tools and services without the broader ownership provided by TotalCare.
WHAT CHANGES
Stop Wondering Who Is Managing Your Cybersecurity
The goal is not to add more tools for the sake of having more tools. It is to give important security responsibilities clearer ownership.
Before
After
No provider can eliminate every cybersecurity risk. The goal is to reduce avoidable gaps, improve visibility, and make sure important security responsibilities do not simply go unmanaged.
NOT SURE WHERE YOU STAND?
Start With a Free Cybersecurity Assessment
You do not need to know which cybersecurity tools or services you need before talking with us.
We will start by looking at how security is currently being handled, identify areas that may deserve attention, and discuss whether managed cybersecurity through TotalCare or Remote IT makes sense for your business.
The free assessment is an introductory review, not a formal audit, penetration test, or complete vulnerability assessment.
FREQUENTLY ASKED QUESTIONS
Common Questions About Managed Cybersecurity
Can we get cybersecurity without TotalCare?
Yes. Micro Solutions delivers cybersecurity through both TotalCare and Remote IT. The right option depends on which protections you need and how much ongoing IT responsibility you want Micro Solutions to manage.
Does Micro Solutions monitor cybersecurity 24/7?
Applicable security and network monitoring tools operate continuously. Some services also include a 24/7 human monitoring component. This is different from promising 24/7 live helpdesk response.
Does Micro Solutions provide penetration testing?
Penetration testing requires a qualified third party. Micro Solutions can help coordinate that work when it is appropriate.
What happens if we have a cybersecurity incident?
Micro Solutions can provide technical support and help coordinate the response. Depending on the event, your cyber insurer, legal counsel, forensic specialists, or other outside resources may also need to become involved.
Does managed cybersecurity guarantee we will not have a breach?
No. No cybersecurity provider or product can eliminate every risk. Managed cybersecurity is intended to reduce risk, improve visibility, and create a clearer process for managing and responding to security issues.