Legal Documents
This page provides access to Micro Solutions’ current service terms, agreements, schedules, and related legal documents.
Core Agreement
Master Services Agreement
The primary agreement that outlines the general terms and conditions for services provided by Micro Solutions.
Service Attachments
Service Attachment for Managed Services
Terms related to managed IT services, support, monitoring, management, and related service responsibilities.
Service Attachment for Compliance Services
Terms related to compliance support, advisory services, documentation support, and compliance management services.
Service Attachment for Co-Managed Services
Terms related to co-managed IT services where Micro Solutions supports or supplements an internal IT team.
Service Attachment for AI Services
Terms related to AI consulting, implementation, support, usage, and related service considerations.
Service Schedules
Schedule of Services
A reference schedule describing services, service categories, and applicable service details.
Service Level Objectives
Service level objectives related to response goals, support expectations, and service delivery targets.
Schedule of Third-Party Services
A reference schedule for third-party tools, platforms, services, and related provider considerations.
Data & Privacy
Data Processing Agreement
Terms related to data processing, privacy, security obligations, and handling of client data.
Reference notice: These documents are provided for reference. The controlling terms are determined by the signed agreement between Micro Solutions and the client. Document availability on this page does not modify an existing signed agreement unless the applicable agreement states otherwise.