Cybersecurity & IT Support for Businesses Across NY & PA 

Managed IT Services & Cybersecurity for Growing Businesses

Stop worrying about downtime, cyber threats, and unpredictable IT costs.

When your IT isn’t managed, cyber threats put your sensitive data at risk.

When technology and cybersecurity feel at risk and your IT support provider is inconsistent, it becomes harder to plan, protect your business, and stay focused on growth.

Unexpected outages disrupting day-to-day operations and service requests piling up.

Constant worry about cyber threats, vulnerability management, and regulatory compliance.

A service desk that feels distant or impossible to reach when you need help.

IT provider costs that don’t match results; and no clear plan to reduce the risk.

Real Experience. Real Support. Real Peace of Mind.

We treat your business technology like it’s our own. With clarity, responsiveness, and a commitment to your goals.

Honest IT Services in New York with Clear Pricing and Support

Since 1996, we’ve delivered managed IT services and cloud services to businesses of all sizes with transparent pricing, clear communication, and no hidden costs.

A Responsive Service Desk That Feels Like Your Own Team

Our IT support team understands your business, resolves service requests quickly, and works alongside you, not above you.

Reliable IT and Cybersecurity That Just Works

From our service desk to long-term technology strategy, our proactive managed IT services include managed firewall protection, threat intelligence, and asset management to minimize disruption and keep your business running.

Managed Detection and Response, Compliance & More

We help you stay protected with managed detection and response (MDR), vulnerability scanning, and security operations center (SOC) monitoring; all backed by industry best practices, without the complexity.

Flexible Solutions for Every Business

Whether you need full managed services, co-managed support, vulnerability management, surveillance systems, or strategic vCIO/vCISO guidance; we adapt to your goals and help reduce the risk across your entire IT environment.

Managed IT Services

Managed IT, cloud services, and asset management for small businesses

Remote IT Services

Service desk, remote support, and faster service request resolution

Compliance

Protect sensitive data, simplify compliance, avoid surprises

vCIO & vCISO: Strategic IT & Security Leadership
vCIO & vCISO: Strategic IT & Security Leadership

Strategic Enterprise Level IT & Security Leadership Without the Guesswork

Our vCIO and vCISO services give any business executive-level guidance on cybersecurity measures, threat intelligence, and compliance. We help you reduce the risk, plan with confidence, and make smart IT decisions — without technical jargon or surprises.

  • Clear IT and security roadmaps aligned to your business
  • Proactive risk and compliance oversight
  • Predictable planning, budgeting, and reporting
Physical Security Systems — Protect What Matters
Physical Security Systems — Protect What Matters

Modern Physical Security That’s Simple and Reliable

We design and manage cloud-based surveillance systems that protect your people, property, and operations. You get real-time visibility, easy access, and a system that works seamlessly with your IT environment.

  • Clear visibility and remote access
  • Reliable monitoring and system health management
  • Security fully integrated with your IT infrastructure

Comprehensive Cybersecurity Measures to Protect Your Business

Our security operations center (SOC) team uses managed detection and response (MDR), threat intelligence, and vulnerability scanning to identify and neutralize cyber threats before they reach your sensitive data. Combined with managed firewall protection, vulnerability management, and asset management, we give small businesses and mid sized companies the same cybersecurity measures that large enterprises rely on, at a fraction of the cost.

  • Managed Detection and Response (MDR) — 24/7 threat monitoring and rapid incident response to reduce the risk of breaches
  • Managed Firewall & Vulnerability Scanning — proactive defense that identifies weaknesses before attackers do
  • Asset Management & Cloud Services — full visibility into every device, application, and cloud resource across your network

A Clear Path Forward.

Step 1

 Quick IT Consultation

Schedule a short call to discuss the IT challenges you’re facing.

Step 2

Get a Clear IT Plan

We find risks and give you a clear plan to improve security and reduce downtime.

Step 3

Reliable IT. Steady Growth.

We keep your systems secure, stable, and running every day.

Free Guide

The Business Owner’s Guide To IT Support
And Services

See what our customer’s saying

If you are a business who takes your technology seriously, you should be contacting Micro Solutions.

“As our company began looking into possible cloud computing services, we engaged with Micro Solutions to help us navigate this new technology. Micro Solutions has a deep understanding of Amazon Web Services, which appealed to us for virtual desktops. Micro Solutions possesses the expertise and breadth of knowledge required through their long history of work. Employees with a high level of expertise don’t come cheap, but if you want it done right you hire employees with expertise.

Micro Solutions provides peace of mind in developing and supporting a system that is monitored, secured and has a very high level of availability. This isn’t something a startup or smaller shop is going to be able to provide, and larger IT Providers won’t provide the same level of attention. If you are a business who takes your technology seriously, you should be contacting Micro Solutions.”

Tim Krusen Carbonic Systems

Responsiveness & Expertise

“Having worked with previous 3rd party IT Consultants we based our decision to work with Micro Solutions on their reputation. Knowing a little bit about Micro Solutions we were able to call several of their clients and speak directly to CEO’s and business owners. Each and every business we spoke with talked about the high level of responsiveness and expertise they enjoyed working with Micro Solutions. It is without hesitation that I recommend Micro Solutions.”

John Savelli Guthrie Federal Credit Union

Professional & Motivated Service

“I am pleased to serve as a reference for Micro Solutions. They have served our small rural school district with a level of service that a large corporation would expect. They are professional, current and motivated to help us grow our technological capabilities. We utilize direct and helpdesk resources, both platforms provide quality service.”

Jefferey A. Black Prattsburgh Central School District

Long-term Reliability

“Our company called upon Micro Solutions 14 years ago to help with a data management issue that was created by another IT contractor. They successfully reversed the issue and we have relied on them for all of our IT needs from then on. With every need that arises, we’re confident that we’ll receive a high level of support and responsiveness. With a rock-solid understanding of our small company, Micro Solutions is able to stay current with our day to day and long term needs, making recommendations as needed and supporting existing hardware. Micro Solutions has been a consistent and reliable resource to support our company and I strongly recommend them to anyone in the market for IT support.”

Gary Yaw YAW Automation, Inc.

Comprehensive Support & Peace of Mind

“Micro Solutions TotalCare computer support program has proven to be very thorough and comprehensive. Our dedicated vCIO has provided us with high level technology planning, systems replacement scheduling, software vendor cohesiveness and an overall technology system that is much more efficient. The response time to questions by staff has been excellent and having proactive support of our systems gives us ‘peace of mind’ that Museum operations will continue without interruption.

If you do not have a dedicated IT group and have never been exposed to this level of service before, you may not know what you are missing out on until you have a qualified IT professional to evaluate your business and determine your needs. I recommend contacting Micro Solutions.”

Dan Dibble The Rockwell Museum

Unmatched Stability, Support, and Communication

As a long-time Executive Assistant & IT Support at the Office of President/CEO, I am pleased to say that my experience with Micro Solutions has been nothing but positive since 2010. The team’s expert assistance has provided us with stability, confidence, and a network free from interruptions. I also appreciate Micro Solutions’ support for on-site “champions” and 24/7 assistance, setting them apart from other IT firms I’ve worked with in the past. For those considering Micro Solutions, I highly recommend giving them a try. The team’s commitment to communication and approachability, no matter the nature of the question or request is priceless. If you’re looking for unmatched stability, support, and communication, Micro Solutions is the choice for you.

Jackie Hickock Martha Lloyd Community Services

Proactive and Accessible Approach

After the headache of dealing with unreliable and absent-minded IT support, I highly recommend Micro Solutions. Their proactive and accessible approach to IT support has been a game-changer for my company. With their knowledgeable techs and collaborative problem-solving, we can finally focus on our business instead of constantly dealing with technical issues. If you’re tired of subpar service and worrying about the security of your network, it’s time to make the switch to Micro Solutions. Their friendly and accountable team will give you the peace of mind you deserve. Don’t wait any longer to get rid of the IT headache.

Lori Gridley Corning Building Company

Free up Valuable Time For Business

Micro Solutions has been a game-changer for our school. They freed up valuable time for me and my team by expertly leading our IT tasks, allowing us to focus on what we do best. Compared to other IT firms I’ve worked with in the past, Micro Solutions stands out with their exceptional service. For anyone who is unsure about choosing them as their IT firm, I highly recommend them for their local presence, quick response to issues, and in-depth knowledge of our needs. Thanks, Micro Solutions!

Kyle Bower Hammondsport CSD Superintendent

Empowering Education: Creating a Brighter Future for Our Students

Micro Solutions is an invaluable asset to our organization, bringing with them a wealth of knowledge and expertise. Their established relationships with technology vendors are particularly beneficial, as they allow us to streamline the approval process and reduce labor hours. As a result, we are able to create a technology-friendly environment for all of our students.

Caitlyn Bowen

Friendly & Approachable

“Switching to TotalCare has been a game changer. It’s great knowing Micro Solutions is always there for anyone on our team, no matter what they need. They’re way more responsive than any other IT company we’ve dealt with, acting like a full IT department that just fits perfectly with our business. If you’re unsure, just give them a try — they’re professional, reliable, and super easy to work with.”

James Monreale Sound Risk

Transparent and Responsive IT Partnership

“Communication with Micro Solutions is always open, which makes planning projects much easier for us. Whenever we have an issue, their team resolves it almost immediately. In our line of work, relying on so many services, the last thing we want to worry about is whether our IT is fully covered. The TotalCare package, with its all-inclusive flat fee, gives us peace of mind knowing we have everything we need without juggling multiple vendors.

From the start, Micro Solutions has been incredibly transparent, which is huge for us. They assess our business honestly and recommend only the services we actually need — no unnecessary upsells.

They offer the access and programs you’d expect from a large IT firm, but with the attentiveness and personal touch of a smaller provider. Micro Solutions really provides the best of both worlds.”

Nick Cevette LaBarr & LaBarr

Cordial Service with Real Results

“The biggest benefit of having Micro Solutions as our IT team is the teamwork and peace of mind they provide. No matter what’s happening at work, I know I can count on the team to be there for me.

Micro Solutions is more cordial than any IT service I’ve worked with before. From the owner to the techs, everyone treats you like a friend, and no matter what you need, it’s never seen as a problem—they take care of it promptly.

We rebuilt our whole system to be secure, efficient, and still simple to use, and I’m amazed by how kindly and professionally Micro Solutions handles every issue that comes up. Thank you for all you do.”

Dave Hopkins Woodbrook Assisted Living

Ready for IT that feels like an extension of your team?

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