When you're forced to make a change of IT providers, the process can seem complex and covered with opportunities to be taken for a financial ride.  Buzzwords everywhere, service packages that make no sense. Toolsets that you aren't even sure the purpose of.

Do I need all of these tools? How did you decide these tools were the most important? What happens when my system goes down, but you aren't scheduled to be onsite? How do I put in a ticket? How will you train my staff to be more cyber aware?

The list of questions is never ending. But one thing is for sure, leveraging a local IT provider like Micro Solutions will give you the proper amount of communication, the right price point, and even a better chance at growing your organization. (We love to refer our clients to new business!)

While national providers may have name recognition, a local managed services provider offers faster support, stronger relationships, and services tailored to your specific needs. Here’s why a local MSP in Corning, NY is the better choice for your business.

Why a Local Managed IT Service Provider Beats a Large Provider

Faster, Personalized Support

✔ Quick Response Times – Large providers rely on call centers, leading to delays. A local MSP offers rapid on-site assistance in areas like Corning, Elmira, Ithaca, Binghamton and even Rochester. (A-B-S).
✔ Dedicated Support Team – Work with a team that knows your business and IT infrastructure.
✔ SLA Compliance – Meeting Service Level Agreements (SLAs) is easier when your IT team is nearby, reducing costly downtime.
✔ Time is Money – A local MSP helps prevent business disruptions, keeping operations running smoothly.

Learn more about our IT Support Services

Local Knowledge and Industry Expertise

✔ Understanding of Regional Compliance – Local providers are well-versed in data privacy laws affecting New York State businesses. (MDL Technology).
✔ Industry-Specific IT Solutions – Whether in manufacturing, healthcare, or non-profits, a small business computer consultant understands your unique needs.
✔ Compliance Management – Micro Solutions supports all cyber compliance frameworks through our Compliance Management Program (CMP), ensuring your business stays compliant.

Explore our Compliance Management Program

Stronger Relationships & Accountability

✔ Personalized Service – A local MSP focuses on long-term relationships.
✔ Direct Access to Decision-Makers – Speak directly with leadership instead of being bounced around a national call center (MDL Technology).
✔ Community Commitment – Local providers understand Corning businesses, from GlassFest vendors to local manufacturers.

Cost-Effective Solutions

✔ Customized IT Plans – Unlike rigid national contracts, local MSPs offer flexible service packages.
✔ Lower Overhead Costs – Get enterprise-level IT support without breaking the bank (ITS ASAP).
✔ No Hidden Fees – Large national firms often include unexpected charges.

On-Site Support When You Need It

✔ Rapid Deployment – Get IT support in Corning, Elmira, or Horseheads without long wait times.
✔ No Extra Fees for Local Visits – Avoid expensive travel costs that national providers may charge.
✔ Guaranteed SLA Compliance – A local provider ensures quick fixes and minimized downtime.

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Why Local MSPs Win

Large IT firms might offer scale, but local MSPs deliver where it matters most:

✅ Faster response times (A-B-S)

✅ Stronger relationships & direct accountability (MDL Technology)

✅ Industry-specific IT expertise

✅ Cost-effective & scalable services (ITS ASAP)

✅ Guaranteed SLA compliance & reduced downtime

✅ Full compliance management support

 

At Micro Solutions, we’re proud to serve businesses in Corning, NY, and the surrounding communities.

Whether you’re a small business on Market Street or a growing manufacturer in the surrounding Finger Lakes Area, we have the expertise to keep your IT running smoothly.

📞 Contact Us Today to schedule a consultation and experience the benefits of a local MSP!

 

Or check out our IT Buyers guide. It helps any business owner to ask/answer the most pressing questions in an IT transition.