Managed IT & Support In-House vs. Managed IT Services: Which IT Model Is Right for Your Business? June 17, 2026 by Micro Solutions At some point, many growing businesses reach the same question: Should we hire someone internally to handle IT, or should we work with a managed IT services provider? It is a practical question. As technology becomes more important to daily operations, business leaders need more than occasional computer help. Employees need reliable support. Systems need […] Read more »
Managed IT & Support How Much Do Managed IT Services Cost? June 9, 2026 by Micro Solutions Managed IT services usually cost somewhere between $100 and $300 per user per month for many small and mid-sized businesses. More basic plans may fall below that range, while more complete plans with advanced cybersecurity, backup, compliance support, onsite service, or complex infrastructure can reach $300 to $400+ per user per month. Current pricing guides […] Read more »
Managed IT & Support Why Reliable IT Support Matters More Than Most Businesses Realize May 28, 2026 by Micro Solutions Why Reliable IT Support Matters More Than Most Businesses Realize Most businesses do not think about IT support when everything is working. Employees can access their files, email is flowing, software opens like it should, printers, phones, cloud apps, and shared drives are doing what people expect them to do. That is exactly the point. […] Read more »
Managed IT & Support Why Manufacturers Need Proactive IT Support August 26, 2025 by Micro Solutions On a manufacturing floor, technology problems rarely stay confined to one computer. An ERP login issue can hold up job information. An unreliable network can interrupt access to production schedules, inventory records, or quality documentation. A failing server can affect quoting, shipping, finance, and customer communication at the same time. That is why effective IT […] Read more » Downtime Productivity Loss
Managed IT & Support Why a Local Managed IT Service Provider Beats a Large Provider January 20, 2025 by Vertical Axion The short answer: A local managed IT service provider gives small and mid-sized businesses faster problem resolution, consistent technicians who know your environment, and accountability that national MSPs can’t match structurally. At Micro Solutions in Corning, NY, our average client relationship is nearly 10 years, our response time beats the national average by up to […] Read more »
Managed IT & Support What Is Bad IT Support Costing Your Business? March 28, 2024 by Micro Solutions Most businesses know what they pay for IT support each month. Fewer know what IT problems are actually costing them. Your provider’s invoice, software subscriptions, hardware purchases, and internal IT salaries are easy to see. The harder costs are often spread across payroll, missed work, recurring problems, emergency repairs, and time spent by employees who […] Read more » Downtime IT Costs Productivity Loss
Managed IT & Support How “Cheaper” IT Providers Sneak In Expensive Hidden Costs February 2, 2024 by Vertical Axion Is your company looking to hire an IT firm? Unfortunately, unless you’re tech-savvy or experienced with IT contracts, there can be hidden costs that you wouldn’t expect or know to look for. While it can sound appealing to go for the cheapest firm, that decision can end up costing you more in the long run […] Read more » IT Costs
Managed IT & Support How IT Support Companies Charge For Their Services – Part 2 Of 2 January 2, 2024 by Vertical Axion Continuing on from our previous blog post, we’re answering one of the most common questions we get from new prospective clients: “What do you charge for your IT services?” In the last blog posted, we discussed the most common models – break-fix and managed IT. In this post, we’ll discuss the actual fees. The […] Read more » IT Costs IT Pricing
Managed IT & Support How IT Support Companies Charge For Their Services – Part 1 Of 2 January 2, 2024 by Vertical Axion Before you can accurately compare the fees, services and deliverables of one IT services company to that of another, you need to understand the two predominant pricing and service models most of these companies offer. Many companies offer a blend of the two, while others are strict about offering only one service plan. The two […] Read more » IT Costs IT Pricing
Managed IT & Support What Should Small Businesses In Upstate New York Pay For IT Support? October 20, 2023 by Micro Solutions Most small businesses in Upstate New York should plan to spend approximately $75 to $200 per user per month for ongoing outsourced IT support. That means a business with 20 employees might initially budget somewhere between $1,500 and $4,000 per month, depending on the services included. A company near the lower end of that range […] Read more » IT Pricing
