Managed IT & Support In-House vs. Managed IT Services: Which IT Model Is Right for Your Business? June 17, 2026 by Micro Solutions At some point, many growing businesses reach the same question: Should we hire someone internally to handle IT, or should we work with a managed IT services provider? It is a practical question. As technology becomes more important to daily operations, business leaders need more than occasional computer help. Employees need reliable support. Systems need […] Read more »
Managed IT & Support How Much Do Managed IT Services Cost? June 9, 2026 by Micro Solutions Managed IT services usually cost somewhere between $100 and $300 per user per month for many small and mid-sized businesses. More basic plans may fall below that range, while more complete plans with advanced cybersecurity, backup, compliance support, onsite service, or complex infrastructure can reach $300 to $400+ per user per month. Current pricing guides […] Read more »
Managed IT & Support Why Reliable IT Support Matters More Than Most Businesses Realize May 28, 2026 by Micro Solutions Why Reliable IT Support Matters More Than Most Businesses Realize Most businesses do not think about IT support when everything is working. Employees can access their files, email is flowing, software opens like it should, printers, phones, cloud apps, and shared drives are doing what people expect them to do. That is exactly the point. […] Read more »
Managed IT & Support Why a Local Managed IT Service Provider Beats a Large Provider January 20, 2025 by Vertical Axion The short answer: A local managed IT service provider gives small and mid-sized businesses faster problem resolution, consistent technicians who know your environment, and accountability that national MSPs can’t match structurally. At Micro Solutions in Corning, NY, our average client relationship is nearly 10 years, our response time beats the national average by up to […] Read more »
Managed IT & Support What Is Bad IT Support Costing Your Business? March 28, 2024 by Vertical Axion In our technology-driven world, efficient IT support is the backbone of any successful business. From ensuring seamless operations to safeguarding sensitive data, reliable IT services are crucial for maintaining productivity and protecting your bottom line. However, not all IT support is created equal, and the cost of settling for subpar services can result in expensive […] Read more » Downtime IT Costs Productivity Loss
Managed IT & Support How “Cheaper” IT Providers Sneak In Expensive Hidden Costs February 2, 2024 by Vertical Axion Is your company looking to hire an IT firm? Unfortunately, unless you’re tech-savvy or experienced with IT contracts, there can be hidden costs that you wouldn’t expect or know to look for. While it can sound appealing to go for the cheapest firm, that decision can end up costing you more in the long run […] Read more » IT Costs
Managed IT & Support How IT Support Companies Charge For Their Services – Part 2 Of 2 January 2, 2024 by Vertical Axion Continuing on from our previous blog post, we’re answering one of the most common questions we get from new prospective clients: “What do you charge for your IT services?” In the last blog posted, we discussed the most common models – break-fix and managed IT. In this post, we’ll discuss the actual fees. The […] Read more » IT Costs IT Pricing
Managed IT & Support How IT Support Companies Charge For Their Services – Part 1 Of 2 January 2, 2024 by Vertical Axion Before you can accurately compare the fees, services and deliverables of one IT services company to that of another, you need to understand the two predominant pricing and service models most of these companies offer. Many companies offer a blend of the two, while others are strict about offering only one service plan. The two […] Read more » IT Costs IT Pricing
Managed IT & Support What Should Small Businesses In Upstate New York Pay For IT Support And IT Services? October 20, 2023 by Vertical Axion One of the most commons questions we get from new prospective clients calling our office is “What do you guys charge for your IT services?” While price certainly needs to be one consideration, it’s extremely important you make an informed decision and choose the right IT services company instead of using price as the main […] Read more » IT Pricing
Managed IT & Support The Role of Managed IT Services in Digital Transformation April 13, 2023 by Vertical Axion By leveraging new technologies and digital processes, many businesses today can improve efficiency, reduce costs, and better serve their customers. Despite this, implementing the latest technologies and procedures can be a complex and challenging task, especially for businesses lacking in-house expertise and resources. It is here where managed IT services can play a crucial role, […] Read more »
