Managed IT & Support What Is Bad IT Support Costing Your Business? March 28, 2024 by Micro Solutions Most businesses know what they pay for IT support each month. Fewer know what IT problems are actually costing them. Your provider’s invoice, software subscriptions, hardware purchases, and internal IT salaries are easy to see. The harder costs are often spread across payroll, missed work, recurring problems, emergency repairs, and time spent by employees who […] Read more » Downtime IT Costs Productivity Loss
Managed IT & Support How “Cheaper” IT Providers Sneak In Expensive Hidden Costs February 2, 2024 by Vertical Axion Is your company looking to hire an IT firm? Unfortunately, unless you’re tech-savvy or experienced with IT contracts, there can be hidden costs that you wouldn’t expect or know to look for. While it can sound appealing to go for the cheapest firm, that decision can end up costing you more in the long run […] Read more » IT Costs
Managed IT & Support How IT Support Companies Charge For Their Services – Part 2 Of 2 January 2, 2024 by Vertical Axion Continuing on from our previous blog post, we’re answering one of the most common questions we get from new prospective clients: “What do you charge for your IT services?” In the last blog posted, we discussed the most common models – break-fix and managed IT. In this post, we’ll discuss the actual fees. The […] Read more » IT Costs IT Pricing
Managed IT & Support How IT Support Companies Charge For Their Services – Part 1 Of 2 January 2, 2024 by Vertical Axion Before you can accurately compare the fees, services and deliverables of one IT services company to that of another, you need to understand the two predominant pricing and service models most of these companies offer. Many companies offer a blend of the two, while others are strict about offering only one service plan. The two […] Read more » IT Costs IT Pricing